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TicWatch Pro 4G/LTE 1GB RAM Sleep Tracking Swim-Ready IP68 Waterproof NFC Pay 4G Service for US-Verizon or DE-Vodafone phones

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Estimated Delivery Date: Tuesday, November 9

Due to high demand, please allow at least 2-4 weeks for delivery.

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Your tracking number will be sent to you after 3-5 processing days.

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NOTE

The 4G/LTE function could only be used with two telecom carriers, Verizon in USA and Vodafone in Germany:
1. For USA customers, please choose US Verizon version;
2. For Germany customers, please choose DE Vodafone version.
Please understand that the 4G/LTE function still could not be used in other countries or by other telecom carriers yet. Customer can use Bluetooth to connect the smart watch with your phone. We’ll update our product gradually in the future, thank you so much for your concern with TicWatch.

Buy TicWatch and Get a Free Gift

Buy TicWatch Pro 4G and get ONE EXTRA free charging dock.

Layered display technology.

TicWatch Pro 4G/LTE’s unique layered display technology layers a low power consuming LCD display on top of a brilliant AMOLED display that extends battery life from 2 days to up to an unbeatable 5-30 days. Two screens, two modes, and the control to take full advantage of battery life and performance.

Your ultimate health & fitness companion.

TicWatch Pro 4G/LTE is packed with sensors and Mobvoi’s proprietary AI technology to ensure intuitive activity detection and accurate tracking.

TicPulse: Keep a pulse on your health.

Mobvoi’s TicPulse technology is designed to keep you informed about your health with advanced and precise heart rate monitoring and tracking.

TicMotion: Proactive motion tracking.

TicWatch Pro 4G/LTE is powered by TicMotion, Mobvoi’s suite of proprietary AI algorithms to proactively detect your motion and provide your fitness records, all click-free. Just focus on your activity. TicMotion will do the rest.

Get things done on-the-go.

Stay ahead with proactive help from the Google Assistant on your wrist. Just press and hold the power button or say “Ok Google” to manage daily tasks, plan your day or get answers. Make fast and simple payments with Google Pay, view your day and latest updates at a glance, download apps on Google Play™, and choose from thousands of different watch faces, all on-the-go.

TicWatch 4G/LTE Specifications

Model: TicWatch Pro 4G/LTE
Dimensions (mm): 45.1 x 12.6
Colors: Black
Watch case: Polyamide & glass fiber, stainless-steel bezel, aluminum back cover
Weight: 47.4g
Screen glass: Corning® Gorilla® Glass 3
Watch strap: Silicone (interchangeable), 22mm
Operating system: Wear OS by Google
Phone compatibility: Android™ 6.0+, iPhone iOS10.0+
Platform: Qualcomm® Snapdragon Wear™ 2100 (MSM8909W)
Memory: 1GB RAM; 4GB ROM
Display: 1.39″ AMOLED (400 x 400 px) + FSTN LCD
Network: 4G LTE + VoLTE + E911 + SOS (4G available for Verizon Only)
Connectivity: BT v4.2+ BLE, WiFi IEEE 802.11 b/g/n
GPS: GPS/AGPS + GLONASS + Beidou
Sensors: PPG heart rate sensor, accelerometer, gyroscope, e-compass, ambient light sensor, low latency off-body sensor
NFC payments: Google Pay via NFC
SIM: Preloaded SIM
Battery capacity: 415mAh
Military Standard 810G: Withstands temperature shock of between -30℃ to 70℃, operational between -20℃ to 55℃, 57kpa pressure, 44℃ solar radiation, 95% humidity, salt fog, sand and dust, shock
Waterproof rating: IP68 + pool swimming suitable

Dear Brazil customers:

According to the regulation of Brazil customs, companies importing anything to Brazil are supposed to state their “CNPJ” number, and individuals are supposed to state their “CPF” number on invoices.

So please make sure you give us the correct “CNPJ” or “CPF” number when you place the order. Thank you so much for your cooperation.

Warranty & Service policies

1. Generally Mobvoi provides 1 year long warranty and 15 days return service from the date of delivery.
2. Warranty and return claim won’t be accepted with human-made issues.
3. For items with human-made issues or used over 1 year, Mobvoi provides Repair service that is to provide a discount code into buying a new item of the same SKU as original one.
4. Please don’t hesitate to contact us if you meet any aftersales issue. We will always work our hardest to help you out.

About Mobvoi

Founded in 2012, Mobvoi aims to push the boundaries of next generation human-machine interaction with AI technology. Mobvoi has developed its own Chinese voice technologies in the fields of voice recognition, natural language processing, and vertical search. Through its creation of critically acclaimed consumer products in wearables, audio, automobile and home product categories, Mobvoi’s rich accumulation of experience in the application of AI has in turn driven continued innovation in its core voice-based technologies.

To date, Mobvoi has raised 6 rounds of funding, led by firms including SIG, Sequoia Capital, Zhenfund, Google and Volkswagen. In addition, Mobvoi’s close strategic partnership with Google through Wear OS and Google Assistant as well as its joint-venture with Volkswagen Group China place it at the forefront of solving many real world problems and scenarios with voice-based AI.

4 GREAT REASONS TO BUY FROM US:

  • Over 37,000 happy customers worldwide
  • Real people on our support team ready to help
  • We proudly offer a full satisfaction guarantee. Our highest priority is to make you happy, so every order comes with a 60-day money back guarantee!
  • 100% Safety & Security Guaranteed. At tewsshop.com, we take your security and privacy very seriously. Shop safely using the world’s most popular and trustworthy payment methods!

BUY WITH CONFIDENCE

We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.

  • Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
  • Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
  • 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.
Shipping & Payment

Shipping and delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & returns policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Tews Shop (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://tewsshop.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FAQs

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@tewsshop.com

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@tewsshop.com

About Us
Customer commitment

We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.

Passion for our work

We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure.We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.

Inspiration and creativeness

Get the treat that you deserve and indulge yourself in your favorite merch, we cater for all tastes. Shopping has never been more enjoyable!

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